CMS has published a notice extending the June 30 deadline for filing an ePrescribing hardship exemption to July 2 (included below). CMS appears to be doing this because there are some computer system updates underway for the Communication Support Page.
SFMS has also learned that some physicians with Apple computers are having challenges submitting their hardship exemptions. We are working with CMA and AMA to urge CMS to address this issue and also utilize this information to press CMS to further extend the deadline.
SFMS strongly recommends that any physician who remains unable to submit a hardship exemption request by the end of the day (11:59pm ET) on July 2 through the Communications Support and do the following:
- Document any calls and emails you have with the Communications Support webpage team and retain these for your records.
- Send an email to the CMS ePrescribing email box to indicate that you were unable to file online, state the reason why, and indicate which hardship you are applying for at eRx_hardship@cms.hhs.gov.
Click here for more information on filing for a hardship from CMS.
2013 Electronic Prescribing (eRx) Payment Adjustment Hardship Exemption Requests Will Continue to be Accepted Until 11:59 PM EST on July 2, 2012
Due to scheduled web maintenance, eligible professionals will be unable to access the Communication Support Page to submit requests for significant hardship exemptions to the 2013 Electronic Prescribing (eRx) Incentive Program payment adjustment beginning at 8:00 pm EST on Friday, June 29, 2012 until 11:59 pm EST on June 30, 2012.
Because this maintenance directly impacts the June 30, 2012 deadline, The Center for Medicare & Medicaid Services is extending the submission date for hardship exemptions until 11:59 pm EST on July 2, 2012.
Also, you may have experienced some unexpected challenges accessing the Communication Support Page recently, but the issue has been resolved. Moving forward, please use the link below to ensure you are accessing the secure Communication Support Page properly. CMS cannot be responsible for eligible professionals who access our site via a different link; we cannot guarantee that the data will be stored and saved in our database for processing. To be assured that we receive your hardship exemption request, use the link provided below by 11:59 pm EST on July 2, 2012 -- https://www.qualitynet.org/portal/server.pt/community/communications_support_system/234.
We would like to advise eligible professionals who experience difficulties accessing the Communication Support Page outside of the maintenance hours stated above to please contact the QualityNet Help Desk.
QualityNet Help Desk – Monday to Friday, 7:00 am to 7:00 pm CST; Phone (866) 288-8912; Email Qnetsupport@sdps.org
- General CMS Physician Quality Reporting System and eRx Incentive Program information
- Portal password issues
- Feedback report availability and access
- PQRS-IACS registration questions
- PQRS-IACS login issues